Job vacancies and opportunities

Art Fund is run by passionate professionals who are dedicated to supporting museums and galleries around the UK, and making art accessible to everyone. Help us with our mission – join our team.

Current vacancies

Supporter Services Coordinator

Location:
King's Cross, London
Contract length:
Full time/8 month Fixed Term Contract
App. deadline:
31 October 2022
Other details:
Salary – £26,000

Art Fund is the UK’s national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are. We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 130,000 through the National Art Pass, as well as the generosity of many trusts, foundations and individuals.

The Supporter Services Team are at the heart of Art Fund, delivering inbound and outbound customer service through email, telephone, post, website and social channels - to members, supporters, and the wider public. This is an interesting role where you will be on the front line liaising with our trusted third party suppliers to deliver excellent communications and processes. Coordinating training, liaising on campaign briefings and championing continuous system and process improvements - to ensure we're delivering first class customer care. We are looking for someone who is a fast learner, has experience using database systems and recording data accurately. The ability to manage multiple tasks and keep to deadlines is key, and it is essential you have great interpersonal skills as you will be liaising with different departments and colleagues across Art Fund as well our fulfilment houses and call centre team.

Key Employee Benefits

  • Generous Annual Leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
  • Free National Art Pass (NAP) - for yourself and another person of your choice.
  • Free Entry to Exhibitions
  • Life Assurance - cover for up to three times your basic salary.
  • Season Ticket Loan
  • Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK. No agencies please.

If you have the skills and enthusiasm we’re looking for, we want to hear from you.

Download the full job description here.

To apply, please send a CV and short covering letter by email to Recruitment@artfund.org explaining why you think you would be right for this role.

Applications will be considered immediately upon receipt. We reserve the right to interview and appoint prior to the closing date.

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