Job vacancies

Art Fund is run by passionate professionals who are dedicated to supporting museums and galleries around the UK, and making art accessible to everyone. Help us with our mission – join our team.

We offer an excellent benefits package with generous annual leave, an Art Allowance that includes a paid half-day a month to visit exhibitions and galleries, and regular lunch-and-learns to support your development. We are a friendly, welcoming and supportive team.

Current vacancies

Senior Operations Manager, Supporter Experience

App. deadline:
23 December 2021
Other details:
Salary – £40k p.a.

Art Fund is the national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are.

We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 139,000 through the National Art Pass, as well as the generosity of many trusts, foundations and other individuals.

We are looking for a new key member of the team, who can bring an innovation mindset and who can drive excellence in our end to end supporter operations, building on the work already achieved in digitising and transforming our processes to better serve our members and donors. With substantial supplier management experience and 5 years plus experience in a customer service environment, you will be well versed in initiating change and in managing large complex data sets and overseeing the automation of processes. Excellent knowledge of Direct Debit, payment systems, gift aid etc... is essential, as is an ability to work collaboratively with key internal stakeholders, such as finance.

This role is located at our King’s Cross office (2 Granary Square, London N1C 4BH), although a 6 month hybrid working trial has commenced from October. This trial period requires full time staff to attend the office 6-8 days per fortnight.

To assist Art Fund in our commitment to recruiting applicants from a diverse pool, please can you complete the form here as part of your application.

This post is UK-based. Non-UK nationals will require current and valid permission to work in the UK.

Please see the job description if you want to know more.

If you want to apply or have any questions in regards to terms and conditions of employment please contact HR, otherwise send your CV and a covering letter to before COB on 26 November.

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