ONLINE TICKETING

Art Tickets

Developed by museums for museums, our free online ticketing system makes things simple. 

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Whitechapel Gallery, London

Why Art Tickets?

Art Tickets is a free online ticketing system designed to be as straightforward to use as possible. 

  • Saves you time and money 

  • Improves your visitor experience 

  • Reach new audiences with free promotion for your events and exhibitions 

  • Get to know your audiences better with sales and audience data 

  • Receive more donations with auto top-ups

Free trial

Try it out

See how Art Tickets could work for you by signing up for a trial which allows you to have a go at setting up events and tickets in an exact replica of the live system. 

Making ticketing simple

Goodbye clunky software, hello easy ticketing. Art Tickets has simplicity at its core – it’s both easy to use and intuitive, helping you upload events with different requirements. 

In My Art Fund on artfund.org you’ll find everything you need to manage your tickets in one place. And with support on hand from the Art Fund team, getting started is easy. 

  • Manage tickets for multiple venues and spaces 

  • Take bookings online and over the phone 

  • Set up promotional offers and take Gift Aid donations 

  • Manage visitor and email subscriber lists 

  • Manage on-the-day visiting with automated daily lists 

  • Process refunds and exchanges 

  • Quickly resolve any technical issues with our online helpdesk 

Seamless customer experience

Art Tickets has been designed for museums, with museums – ensuring that your needs are met to give your visitors the optimum customer experience. 

Online ticketing gives visitors more flexibility, allowing them to book anytime, anywhere and your organisation will reap the benefits of easy ticketing too. Benefits of Art Tickets for you and your customers: 

  • Utilise an easy-to-use ticketing system 

  • Have your own Art Tickets page with a unique URL 

  • Promote your events to thousands of culture seekers on artfund.org 

  • Easily add your organisation’s logo and imagery 

  • Create a smooth booking journey for visitors 

  • Issue accessible e-tickets for mobile use 

  • Integrate with the ticketing application Smartify

Insightful reporting

You can monitor ticket sales, track your income and step-up your marketing with Art Tickets. From downloading reports to building email subscriber lists, these handy features are all in one place – gain valuable insights into your audience with Art Tickets to help shape your future plans. 

  • Produce reports for varied events and/or time periods 

  • Add email addresses directly to your subscriber list 

  • Track your income with financial reports 

  • Discover audience behaviour on the built-in Google Analytics dashboard 

  • Use Audience Agency’s Audience Finder to get to know your audience

How you can get started with Art Tickets

01. Start your trial

See how Art Tickets could work for your museum by signing up for a trial. We just need a few details to get you set up and then you will have access to an exact replica of the live system.

02. Join the network and set up your account

If you decide you would like to start using Art Tickets for your venue, you'll first need to become a partner in the National Art Pass network. Click here to read more about the network and start the registration process.

03. Promote to audiences

Once you are a member of the National Art Pass network and your Art Tickets account has been set up, you’ll be ready to start promoting your venue to your visitors. Plus, any events and exhibitions you upload will automatically be promoted to our 135,000 National Art Pass members.

Munnings Art Museum
CASE STUDY

Art Tickets has been revolutionary for a small organisation like ours

Jenny Hand, Director, The Munnings Art Museum

Our opening hours are limited, and many of our event attendees are not local to the area so cannot buy advance tickets in person. As a smaller museum staffed largely by volunteers, we were desperately trying to implement online ticketing for our events, recognising that selling tickets online is hugely important – if not essential. 

It enables us to connect with a much wider audience online; it has also reduced our behind-the-scenes administration by about 80%. Invaluable.

The Whitworth, Manchester, 2016
POLICY & RESEARCH

Admissions pricing policy in museums

In partnership with Arts Council England, Museums Galleries Scotland, the Welsh Government, the National Museum Directors’ Council, and Art Fund, the Association of Independent Museums (AIM) commissioned DC Research Ltd and Durnin Research Ltd to explore current admissions pricing policies in museums and their impact.

The in-depth research report provides a detailed overview of current charging approaches, useful benchmarking data and a range of case studies. There is also an accompanying Success Guide which condenses crucial findings and is designed to help inform you in the process of reviewing their pricing strategies.

Art Tickets FAQs

Who is Art Tickets for?
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What is Art Tickets?
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Art Tickets is supported by the Fidelity UK Foundation and private individuals.

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