Art Tickets
Are you looking for a free ticketing solution for your museum or gallery? Developed by museums for museums, Art Fund's completely free online ticketing platform makes things simple.Art Fund’s completely free ticket management system makes things simple. Developed for museums by museums, Art Tickets is designed to save you time and money, improve your visitor experience and reach new audiences.
Who is Art Tickets for?
Developed by Art Fund in close consultation with museum partners, Art Tickets is exclusively for UK museums, galleries and not-for-profit visual arts organisations.
To use Art Tickets, you'll become a partner venue in the National Art Pass network, offering a benefit to our members and increasing your visitors. If you aren’t yet a partner, get in touch to discover all the benefits and how to become part of our network.
Trial Art Tickets
See how Art Tickets could work for your museum by signing up for a trial. We just need a small amount of information to get you set up and then you will have access to have a look around the system in an exact replica of the live system.
Benefits from using Art Tickets:
Making ticketing simple
Goodbye clunky software, hello easy ticketing. Art Tickets has simplicity at its core – it’s both easy to use and intuitive, helping you upload events with different requirements.
In My Art Fund on artfund.org you’ll find everything you need to manage your tickets in one place. And with support on hand from the Art Fund team, getting started is easy.
Benefits of Art Tickets for your team:
- Manage tickets for multiple venues and spaces
- Take bookings online and over the phone
- Set up promotional offers and take Gift Aid donations
- Manage visitor and email subscriber lists
- Manage on-the-day visiting with automated daily lists
- Process refunds and exchanges
- Quickly resolve any technical issues with our online helpdesk
Seamless customer experience
Art Tickets has been designed for museums, with museums – ensuring that your needs are met to give your visitors the optimum customer experience.
Online ticketing gives visitors more flexibility, allowing them to book anytime, anywhere and your organisation will reap the benefits of easy ticketing too.
Benefits of Art Tickets for you and your customers:
- Utilise an easy-to-use ticketing system
- Have your own Art Tickets page with a unique URL
- Promote your events to thousands of culture seekers on artfund.org
- Easily add your organisation’s logo and imagery
- Create a smooth booking journey for visitors
- Issue accessible e-tickets for mobile use
- Integrate with the ticketing application Smartify
Art Tickets insights
You can monitor ticket sales, track your income and step-up your marketing with Art Tickets. From downloading reports to building email subscriber lists, these handy features are all in one place – gain valuable insights into your audience with Art Tickets to help shape your future plans.
- Produce reports for varied events and/or time periods
- Add email addresses directly to your subscriber list
- Track your income with financial reports
- Discover audience behaviour on the built-in Google Analytics dashboard
- Use Audience Agency’s Audience Finder to get to know your audience
Case studies
The Munnings Art Museum, Essex
The challenge
Our opening hours are limited, and many of our event attendees are not local to the area so cannot buy advance tickets in person. As a smaller museum staffed largely by volunteers, we were desperately trying to implement online ticketing for our events, recognising that selling tickets online is hugely important – if not essential.
Outcomes
- Event promotion now has double the impact
- New audiences attending
- Admin vastly reduced
- Run more events and as a result 60% of all event bookings now come through Art Tickets
The Bronte Parsonage Museum, Haworth
The challenge
As a museum that relies on the income of paid entry, the coronavirus pandemic presented numerous challenges for Brontë Parsonage Museum. Keeping visitors safe and remaining financially stable was essential, but the museum didn’t have the means, tech or funds to introduce timed ticketing and do this alone – using Art Tickets gave them the ability to implement an entirely new approach to ticketing.
Outcomes
- Gift Aid donations increased
- A new programme of early-years events was created, inspired by Art Tickets data
- The museum was able to report its audience stats to Arts Council England
Hear what our partners have to say about Art Tickets
Art Tickets has been revolutionary for a small organisation like ours. It enables us to connect with a much wider audience online; it has also reduced our behind-the-scenes administration by about 80%. Invaluable.
The system is working well and customers are having a much better experience purchasing tickets than previously. The team is happy with how the reports are working and we’re able to put a lot of our programming on the platform.
We are so glad we started using Art Tickets – it’s allowed us to grow our visitor numbers and stabilise income which has been a real lifeline, ensuring that our future as a paid visitor attraction is secure.
Art Tickets has made the whole process of setting up and selling tickets more simple. With an intuitive interface and easy process for buying tickets, everyone is happy.
See Art Tickets in action
Credits and acknowledgements
Art Tickets is supported by the Fidelity UK Foundation and private individuals.
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